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Case Study: The Coffee Spot
This case study focuses on how The Coffee Spot, a popular coffee shop in Seattle, improved its customer experience through staff training and feedback systems.
Key Results
- Customer satisfaction ratings increased by 35%
- Repeat customer visits grew by 20%
- Improved staff performance
By prioritizing customer feedback, The Coffee Spot created a welcoming atmosphere.
- 70k
Increase in orders
- 03
Days to launch
- 35%
Savings in commission
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